Support

How the app works, answers to common questions, and how to reach us.

Getting started

Open the app, type the learner's name and the name of a first supervisor, and tap Create logbook. There's no sign-up. Goals are optional: set the total hours you're aiming for and how many of them should be at night. Night hours count toward the total, so the night goal can't be higher than the total. You can change names and goals later in Settings.

Recording a drive

1. Tap Start drive, pick who's supervising, and start. The timer, the route and the supervisor are saved together.
2. While recording, the drive is written to your device every 30 seconds. Pause whenever you like; paused time doesn't count.
3. Tap Finish when you're parked. The drive is saved straight away, and you can check or edit it afterwards.

You can also start, pause and finish from the Lock Screen Live Activity, the Practice drive toggle in Control Center, Siri, or Apple Watch. Use the controls while parked.

Driving detection

In Settings, under Driving assistance, you can turn on two helpers:

• Suggest starting a drive shows a notification when it looks like you're driving. Tap Review and start to pick a supervisor and record, or Not now.
• Finish when driving stops offers to finish once you park, and saves the drive five minutes later unless you choose Keep recording.

These need Motion and Fitness access, Always location access and notifications. Detection is best effort: a missed sensor update never finishes a drive on its own, and you can always record manually.

Night hours

The app works out night time from sunset and sunrise along the recorded route, so it needs location access while you drive. Night is shown inside the drive's total, never on top of it. You can edit the day and night minutes of any drive. If a drive has no route, night isn't estimated and the drive is flagged so you can add the night minutes yourself.

Drives that need review

A drive is flagged for review when the app couldn't be sure about its time. The card on the drive says why:

• It was recovered after the app closed during recording. Check the time and night hours.
• The device's clock changed during the drive. Check the start and finish times.
• It overlaps another drive. Check the start time.
• It was imported with a supervisor who isn't in this logbook. Check who supervised.
• The route has gaps or wasn't recorded, so night time is only partly estimated or not at all. Check the night hours.
• Recording ran for 8 hours and was paused. Check the finish time.

Open the drive, correct anything that's wrong, and save. Fixing an overlap on one drive clears the flag on both.

If the app closed during a drive

Nothing is lost. The next time you open the app, the drive is recovered at its last saved time, paused, and flagged for review. Resume it if you're still driving, or finish it and check the times.

If a drive ever can't be saved, the app shows a recovery screen. The recording is kept safely on the device. Tap Try saving again, or share a recovery file so you have a copy before doing anything else. Drives you've already saved stay in your logbook.

Routes and maps

Every recorded drive shows its route and distance. Tap Open map to see where you went. Remove route deletes the location points for that drive and never changes its hours. Routes stay in your logbook and are left out of reports.

Supervisors and sharing

These are two different things.

• A supervisor is a name you pick from when you start a drive. Add or remove supervisors in Settings. Deleting one keeps their name on the drives they supervised.
• Sharing gives someone a live copy of the whole logbook over iCloud, to follow along or to add and edit drives. Invite them from Settings, under Supervisors, or right after adding them. They need iCloud and the app. Only the owner can invite people or change access; the owner can see everyone with access and remove anyone.

If someone shared a logbook with you, it appears in the logbook switcher as "Shared by" their name. You can leave it at any time; the owner keeps the logbook.

Apple Watch

The watch app shows your hours and recent drives, lets you pick a supervisor, and starts, pauses and finishes drives. Your iPhone does the recording, so it needs to be nearby and reachable; a command sent while the iPhone is out of reach isn't queued. Complications show your progress and a Start button.

Siri and Shortcuts

Say any of these, or add them to Shortcuts:

• "Start practice with Driving Hour Tracker"
• "Pause practice with Driving Hour Tracker"
• "Resume practice with Driving Hour Tracker"
• "Finish practice with Driving Hour Tracker"
• "Log a drive with Driving Hour Tracker"
• "Get my progress with Driving Hour Tracker"
• "Open my logbook in Driving Hour Tracker"
• "Open my current drive in Driving Hour Tracker"

Export and backup

In Settings, under Your data, choose Export and backup:

• PDF report: every drive with its date, times, night hours and supervisor. For your records; it doesn't replace any official logbook, app or form, so check what your licensing authority accepts.
• Spreadsheet (CSV): the same drives, to open in Numbers or Excel.
• Save a backup: everything, including routes. Restore it on any iPhone or iPad. A restore creates a separate logbook, or adds what's missing to a copy you already have; sharing isn't restored.
• Import a spreadsheet: adds new drives to the open logbook and skips any that are already there. A drive whose supervisor isn't in the logbook is flagged so you can check who supervised.

Privacy

There are no accounts, analytics or ads. Your logbook stays on your devices and in your own iCloud account. Read the privacy policy.